Maple Cottage Memory Care (“we,” “us”) respects your privacy. This policy explains what this website (maplecottagetn.com) collects and how phone calls to us may be handled.
This Website Has No Forms
Our site does not contain contact, application or newsletter forms, and we do not collect personal information through the site by way of forms. To reach us, you call or email.
Information Collected Automatically
Like most websites, our web host may keep standard server logs, such as IP address, browser type, pages requested and the date and time of visits. We use this information for security, troubleshooting and understanding overall site use.
Analytics, Advertising and Call Tracking
We use, or may use, Google tools (such as Google Analytics and Google Ads conversion tracking) to understand how visitors use this site and whether our ads lead to phone calls. We may also use a call-tracking service that can show a different phone number on the site depending on how you arrived, so we can tell which ad or page led to a call. These tools may set cookies or use similar technologies and may collect information such as your IP address, device and browser type, the pages you view, and the ad or search that brought you here. Our site does not ask for health information, and we do not use these tools to collect it. We do not use remarketing lists, customer lists or other audience targeting based on health conditions, and we do not share health information with advertising platforms.
You can block or delete cookies in your browser settings, and you can manage how Google personalizes ads in your Google Account’s ad settings.
Phone Calls
When you call us, your call may be recorded and/or tracked through a call-tracking provider for quality purposes and to measure the effectiveness of our advertising. Call tracking may log your phone number, the time and length of the call, and the web page or ad that led you to call. Please do not share detailed medical or other sensitive information in a voicemail. Share it with a team member by phone when you are ready.
If you email us, we receive the information you include. Please avoid sending detailed health information by email.
How We Use Information
We use information to respond to calls and emails, to operate and improve our services and website, and to measure our advertising. We do not sell your personal information.
Third-Party Links
Our site links to Google Maps and Google reviews. If you choose to load a map or follow a link, that third party’s privacy practices apply.
Tennessee Residents
The Tennessee Information Protection Act gives Tennessee residents certain rights, such as the right to confirm, access, correct or delete personal information, when a business is covered by that law. Whether or not the law applies to us, you are welcome to ask what information we have about you or to ask us to correct or delete it, and we will respond as applicable law allows. To make a request or ask a privacy question, call (615) 447-8112 or email info@maplecottagetn.com.
Children
This site is intended for adults and is not directed to children.
Changes to This Policy
We may update this policy from time to time. The effective date above shows when it was last changed.
Contact
Maple Cottage Memory Care, 101 Maple Drive, Hendersonville, TN 37075. Phone (615) 447-8112. Email info@maplecottagetn.com.
Talk With a Care Advisor
Call to ask about care, current rates and availability, and to schedule a visit. There is no pressure and no obligation.